Change to send frequency

There’s often been confusion on just how often tweets are sent from your queued matches, so it’s been updated to something that makes a lot more sense.

Previously, your queued matches were sent out at the same rate at which your search was running. Meaning, if you were running your search every 2 hours, then one of your queued matches would be sent out every 2 hours.

Obviously this isn’t enough for most people, as the queued matches list can’t keep up and send out at a rate fast enough, as you’ll be adding more and more items to your queue over time faster than they can be sent out.

So, the new rate of sending out from the queued matches list, is a flat rate of one every 10 minutes for your each campaign you have running. So for each search that you’ve setup, up to 6 tweets per hour will be sent out from your queue.

TwitHawk 3.0, have your say

After 10’000 users signing up, half a million tweets sent, and over 55 million matches found, it seems like the perfect time to make a start on the next major version of TwitHawk, version 3.0.

While there’s a few major things planned already, the details are going to be closely guarded for the time being so we can get feature requests and suggestions from current users and the public, that aren’t influenced by what’s already in planning.

If you’ve got a request for a new feature, or suggestion on what you’d like to see in TwitHawk (no matter how small or outrageous) add a new item in the Feature Request section of TwitHawk support via the following link: http://twithawk.zendesk.com/forums/211869-feature-requests

Looking forward to your suggestions!

Please do not submit your requests as a comment to this post, please add them to the feature requests section of the knowledge base at: http://twithawk.zendesk.com/forums/211869-feature-requests

 

TwitHawk now 10’000 members strong!

It happened, August 30th 2011, TwitHawk hit 10’000 members. Sure it’s not the 10’000’000 mark that Google + was boasting about after only a week or so, but it’s a big day for us none the less.

As promised, the 10’000th member ‘gullen’ was given a whopping 10’000 credits to get their marketing off to a huge head start with TwitHawk.

I’d like to say let’s work on adding another zero to that number, but how about we focus on the next 10’000?

I feel like I haven’t said 10’000 enough, so, 10’000.

Woohoo!

Back after a short hiatus

It’s been a long while since the last blog post, for a few reasons, I’ve been away for a short period of time, and also have started up a new web development company, Subooa which is going through some exciting times.

That’s not to say that TwitHawk has at all been neglected, as anyone who has submitted a support ticket would well know, as almost 400 support tickets have been worked on and closed since the move to using Zendesk.

The big news though, is that TwitHawk is on the verge of hitting a huge huge milestone…

10’000 users!

As a celebration, the user that knocks us over the milestone will get a whopping 10’000 credits to use, for free, that’s $500 worth!

As always, keep letting us know what you think of the site, and how it can be improved by sending your email to [email protected]

Best of luck with your marketing.

Half a million tweets sent via TwitHawk

Just days after TwitHawk celebrated it’s 2nd birthday, the 500’000th tweet via the system was sent. A huge milestone to hit!

The next milestone is for the number of users signed up for TwitHawk, we’d love your help in reaching that new milestone, remember that when people you have referred to TwitHawk you’ll receive free credits as well. 25% of the amount they purchase will go straight into your account!

TwitHawk now uses Zendesk for support items

Due to the size of TwitHawk getting bigger and bigger over time, the day was always going to come (really, it should have been setup already, but here we are) when TwitHawk was going to need a dedicated support system rather than relying purely on Twitter conversations and email.

Enter Zendesk. A new account has been setup to take care of all things support, this has the benefit of keeping track of all your support items and making sure that nothing slips through the cracks. You’ll have a complete support history for any and all items you submit. Over time, effort will also be put into creating a knowledge-base of sorts that will aim to answer any of your questions without you having to submit a ticket and wait on a reply.

You can submit tickets by either submitting a ticket via the web interface at http://twithawk.zendesk.com/ or by simply sending an email through to support -at- twithawk.com You’ll get an automated reply to your email letting you know that the ticket has been created, and will be looked at as soon as possible.

Another great review for TwitHawk

The team over at KillerStartups have written a review on TwitHawk that has come up really good, head on over and have a read and don’t forget to give us a vote for old times sake!


TwitHawk tweets on the rise, up 360%

A month ago, it was announced that a quarter of a million tweets had been sent via TwitHawk since the site was launched in February 2009. Giving an average of just under 14’000 tweets per month.

Since word spread of the announcement and people are seeing TwitHawk as a viable, trustworthy and cheap marketing option, less than a month later, the site has hit 300’000 tweets. Essentially, 50’000 tweets were sent in the month that followed, around a 360% increase, and things are only growing further.

For those of you not already on the referral system, you might as well get in on it now so you can earn free credits from users that haven’t already signed up. To learn more about the referral system, visit the free credits page (you’ll see your own referral link when logged in)

TwitHawk moves home

Over the weekend TwitHawk made the move to a more stable server, with vps.net. While there was a small amount of downtime for the website, the searches continued to run in the background to find you matches and send your replies.

This new server will allow the site to be stable in times of high traffic (which recently has become an issue as the site has grown over time), being able to detect a high load and immediately acquire more resources to bring the load back down to an acceptable level.

If you notice any issues with the site at this new location, please contact info-at-twithawk.com with any information you can provide (you will be rewarded for your efforts!)

Quarter of a million introductions made via TwitHawk

It’s a big day for TwitHawk, a huge milestone has been hit, a quarter of a million tweets have been sent via the platform, and things are only picking up at a fast rate. That’s 250’000 introductions / leads generated / new friends made. In truth, this milestone could have been reached a long long time ago if it weren’t for being active in fighting SPAM and in making sure that Twitter isn’t flooded with mindless tweets, instead ensuring that both senders and recipients get benefit from the relationships formed.

For a limited time, to help celebrate this milestone all new users that sign up and use the coupon code of QUARTER will get $10 worth of credits (200 credits) free to kick start their campaigns.

In side news, this past week has seen a lot of improvements including:

  • Many site performance and stability improvements which can be seen site wide, but most prominently in the account area. In some areas the speeds are more than 500% faster.
  • When viewing your account, you can now see a list of tweets you have sent via TwitHawk in the past
  • Coupon code on signup (for any sites that want to do a write up on TwitHawk and provide their readers with a coupon for free credits… contact info-at-twithawk.com)
  • Bug fix: IE users not being able to expand rows to edit their searches / view existing search matches
  • Bug fix: Many users were not receiving emails when new matches were found

A final note for non OAuth users (older accounts).

Twitter will very soon be turning off their API access to accounts that do not use OAuth (see here for more info). If you don’t know if you are using OAuth with TwitHawk or not, don’t worry, all you need to do is login to your TwitHawk account and go to each of your accounts, if you are not using OAuth the system will let you know and guide you through converting your account to use OAuth. If you don’t get any popups, then you are already using the right authentication and don’t need to do anything further.

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