TwitHawk 3.0, have your say

After 10’000 users signing up, half a million tweets sent, and over 55 million matches found, it seems like the perfect time to make a start on the next major version of TwitHawk, version 3.0.

While there’s a few major things planned already, the details are going to be closely guarded for the time being so we can get feature requests and suggestions from current users and the public, that aren’t influenced by what’s already in planning.

If you’ve got a request for a new feature, or suggestion on what you’d like to see in TwitHawk (no matter how small or outrageous) add a new item in the Feature Request section of TwitHawk support via the following link: http://twithawk.zendesk.com/forums/211869-feature-requests

Looking forward to your suggestions!

Please do not submit your requests as a comment to this post, please add them to the feature requests section of the knowledge base at: http://twithawk.zendesk.com/forums/211869-feature-requests

 

New support tab for quick help and feature requests

We’ve been long time users of Zendesk for the support portal, but have decided to integrate more with it now.

Logged in users will now see a support tab to the right of the dashboard that will allow them to search the support forum as soon as they run into a problem, and find the solution they need to power on through.

What we’d like to also see, is people using this new tab to let us know what changes and feature requests you want see developed into the system.

Go check it out!

TwitHawk now 10’000 members strong!

It happened, August 30th 2011, TwitHawk hit 10’000 members. Sure it’s not the 10’000’000 mark that Google + was boasting about after only a week or so, but it’s a big day for us none the less.

As promised, the 10’000th member ‘gullen’ was given a whopping 10’000 credits to get their marketing off to a huge head start with TwitHawk.

I’d like to say let’s work on adding another zero to that number, but how about we focus on the next 10’000?

I feel like I haven’t said 10’000 enough, so, 10’000.

Woohoo!

Back after a short hiatus

It’s been a long while since the last blog post, for a few reasons, I’ve been away for a short period of time, and also have started up a new web development company, Subooa which is going through some exciting times.

That’s not to say that TwitHawk has at all been neglected, as anyone who has submitted a support ticket would well know, as almost 400 support tickets have been worked on and closed since the move to using Zendesk.

The big news though, is that TwitHawk is on the verge of hitting a huge huge milestone…

10’000 users!

As a celebration, the user that knocks us over the milestone will get a whopping 10’000 credits to use, for free, that’s $500 worth!

As always, keep letting us know what you think of the site, and how it can be improved by sending your email to [email protected]

Best of luck with your marketing.