Targeted Marketing on Twitter - TwitHawk

Right, what's this all about again?

OK, basically TwitHawk is here to help you.
Setup your campaigns (see below) and we'll periodically search Twitter for you to find fellow Twitter users that match your criteria so you don't have to.

When matches are found, TwitHawk will let you know, so you can act on them, and either send them one of your predefined responses, or customise the response to be more welcoming.

What does it cost to use?

New users receive 10 free credits on signup. After that each credit must be purchased in advance in packs at the tidy sum of 5 cents per tweet (the more you buy, the cheaper the rate).

Something we see as a tiny fee to pay to get that next follower or lead.

NB. Your credits are only used when you send a tweet from TwitHawk. i.e., not for all the matches found.

I think someone is sending me SPAM, can you stop them?

If you think someone is sending out SPAM from TwitHawk, please do report them with their twitter account name, and we'll investigate.
Coupled with this, twitter.com is quite active in punishing spammers. TwitHawk is also serious about fighting SPAM.

How many replies are sent at a time?

To keep it from being a bombardment of replies, only one reply is sent out at a time.

Any given twitter user will only ever get one response from you, no matter how many times they match your search. This way they don't get sick of you, and you get to spread your responses out.

Why is my match list empty?

You will only have items in your match list after we have done a search for you that was successful, if you remove the matches you will need to wait until we search again for you, added to that, matches older than 24 hours are culled to make room for newer fresher matches
If you never seem to have any items in your queue, perhaps it's just that your search isn't finding any responses on twitter.

If you think there is some sort of issue, please contact us.

One other reason may be that your search is too long, Twitter places a restriction that the search can also only be 140 characters in length.

How many searches can I setup?

You can setup as many as you like! However since the twitter API has a limitation of how many calls can be made within an hour period your most recently searches may not achieve their full potential.

What sort of searches can I do?

There are a lot of ways to really target the right audience for you, this list teaches you all the advanced search techniques you can use with TwitHawk.

Can the replies be private?

No. Twitter does not allow direct messaging unless the given user is following your account.

How do I add a new search?

Once you are logged in, on your 'My Account' page, click on the 'Add search' and a form will be displayed.

Enter the words you want to match against, the reply you want to send to any matches, and the frequency you want us to search for you.

Done, it's that easy!

How do I edit / remove a search?

When viewing your account page, just click on the 'Delete' link the corresponds to the search you want to remove.

You can edit your search simply by clicking on any dashed underlined text (such as the search term, or your responses) and it will be converted into a mini form for you to edit in real time without having to go to a whole new page.

My search wont add because of certain words... why?

Searching for words like 'the' or 'and' will bring back results that are very generic, and send your response to pretty much everyone. i.e., SPAM
TwitHawk doesn't support spamming in any way, and in a hope to combat this, you can only use words that will actually find people related to your cause. As such, the words on this page cannot be used in your search.

Is TwitHawk associated with Twitter.com?

No. In no way is TwitHawk associated with Twitter, we simply make use of their public API which can be found here to create an alternative way of posting. We'll be keeping our secrets closely guarded though!